Shipping policy
Domestic Shipping
We offer door-to-door delivery to all addresses within Malaysia. Orders are processed within 1 business day after you receive your 'Order Confirmed' email. Orders placed after 1pm will be processed on the next business day.
Shipping Options & Rates
Courier Delivery
| West Malaysia | East Malaysia | |
|---|---|---|
| Shipping Rate | From RM 10 (weight-based) | From RM 60 (weight-based) |
| Estimated Delivery | 2–5 business days | 3–6 business days |
Tracking information will be emailed to you once your order has been shipped.
⚠️ Heavy Items (Above 15kg) For orders exceeding 15kg, our team will contact you within 1 business day to confirm the applicable shipping cost before we proceed with fulfillment.
International Shipping
We do not offer international shipping from this site.
Have a question?
Leave us a note at hello@headtotoeppe.com